Introduction
Welcome to PostMyGold. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree with any part of these terms, you must not use our services.
1. Eligibility
To use our services, you must be at least 18 years old and legally capable of entering into a binding contract. By using our services, you represent and warrant that you meet these eligibility requirements.
2. Service Description
PostMyGold offers a service for selling gold and silver jewellery. Customers can request a free gold pack, send their gold items to us for evaluation, and receive an offer based on live market rates. If the offer is accepted, payment is made via direct bank transfer.
3. Ordering a Gold Pack
To request a gold pack, you must provide accurate and complete information. We are not responsible for delays or issues caused by incorrect information. Gold packs are provided free of charge and are insured during transit.
4. Sending Your Gold
Once you receive your gold pack, place your gold items inside and send it back to us using Australia Post. Ensure that you follow all packaging instructions to prevent damage or loss. Your shipment is insured while in transit.
5. Evaluation and Offers
Upon receiving your gold, our expert team will evaluate it based on weight, purity, and live market rates. We will then make you an offer, which you can accept or decline. Offers are subject to change based on market conditions and are valid for a limited time.
6. Payment
If you accept our offer, payment will be processed via direct bank transfer within 24 hours. You must provide accurate bank details to ensure successful payment. PostMyGold is not responsible for any delays or issues caused by incorrect bank information.
7. Return of Items
If you do not accept our offer, we will return your gold items to you at no cost. Returns will be sent using a secure method via Australia Post. We will notify you once your items have been dispatched.
8. Insurance and Liability
All items sent to us are fully insured while in transit with Australia Post. PostMyGold takes full responsibility for the safety and security of your items once we receive them. We are not liable for any loss or damage that occurs before we receive your items.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
10. Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the new terms. It is your responsibility to review these terms periodically for any updates or changes.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or related to these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of Australia.
12. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
PostMyGold
xxx
admin@postyourgold.com.au
xxx